Project overview
CONTEXT & method
1 - Ecosystem for the services & the users
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2 - Automate the process
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3 - The improvement of the differernt user journeys and ergonomics
An ergonomic audit was performed in December 2018 on mon espace grdf.fr. Many points of improvement were raised and need to be applied to screens & journeys. In addition, user feedbacks also allows us to consider many areas of improvement to optimize their experience within.

An ergonomic audit was performed in December 2018 on mon espace grdf.fr. Many points of improvement were raised and need to be applied to screens & journeys. In addition, user feedbacks also allows us to consider many areas of improvement to optimize their experience within.
